Itziar Padgett, PCA Vendor Relations Manager at Centricity (formerly Bankers Warranty Group & Bonded Builders Warranty Group)
Brian is an excellent Depot Vendor Partner, we have worked together for some time and with his extensive
industry experience, he is able to provide solutions for iPads, Tablets, iPhones, Smart Phones, Computers,
as well as, Drones and Headphones. Brian has always been supportive to the needs of our clients’ and works
as a team with us to provide service solutions. He always has a creative, positive outlook and he’s good at
organizing and bringing people together. His style is open and inviting to questions, engaging, and thorough.
It has been a great vendor partnership thus far and I look forward to working with Brian for the years to
Sean M. Hicks,CEO at New Leaf Service Contracts, LLC
Over the last 10 years at two different companies we have worked with PSR which Brian is the CEO. The leadership including Brian is very professional at all times. The quality of the service work done by the technicians has always been good. If there ever was a recall or a problem Brian and the PSR team stood up and fixed it immediately. We continue to look for ways to expand our relationship with PSR. I highly recommend the services of PSR and Brian Hoopsick. More...
Treven Cornwall,Creating wonderful customer experiences with award-winning, mission-driven service teams
Brian supported us at SquareTrade for many years and him and his team at PSR did a terrific job. I hope we get to work together again. More...
Randel Wilson,Technical Supervisor at Warrantech
I have worked with Brian at PSR for over 6 years and have found out that PSR is the top depot center in the US for all types of electronics. I work in the warranty business and I send all of the electronics to PSR for quick and efficient repairs. Outstanding company! More...
Sam Parks,Development and Project Management Roles
Brian works hard so that my life was easier. I worked with Brian on a nationwide technology rollout and wouldn't have found success without him and his company. He had product readied and shipped on time every time. He was my repair depot as well and the process worked wonderfully and was extremely low touch for me. I will gladly work with Brian again when our goals interconnect in the future. Lastly, Brian was always available, a very nice gentlemen, and is highly recommended. More...
Michael Bales,Field Service Manager at Asurion
Working with Brian over the years has always been a pleasure with his passionate drive to give outstanding
customer service and discover innovative ways to improve the repair process backed up by his dedicated team.
He is always eager to find new products to diversify his repair portfolio and provide those services to his
clients. Brian has a keen eye to be able to understand the needs of the business while maintaining competitive
pricing for his services. There is no challenge that Brian will walk away from and I look forward to the next
opportunity to collaborate with him in the future. More...