President, C.E.O. & Founder
Brian J. Hoopsick founded PSR, Inc. on April 1, 1988. Under his leadership, the company has grown into a nationally recognized and respected Depot repair facility. PSR provides repair services and wholesale product distribution sourcing for several Extended Warranty Companies, third-party warranty administrators, manufacturers, distributors and K-12 Education Institutions as well as the general public.
Mr. Hoopsick takes an active role in the company’s day to day operations. His knowledge and experience has made PSR a one of a kind repair depot that consistently blends cutting-edge technology with superior service. Over the past 30 years, Mr. Hoopsick has been dedicated to identifying opportunities and implementing business models making PSR a leader in the service industry.
In the early 1980's Mr. Hoopsick authored several repair manuals in the Satellite industry and hosted a Satellite Television and Radio talk show helping Do-it-Yourself repairmen. His commitment has earned him prestigious honors from Oxford’s Who’s Who and the 2008 Entrepreneur of the year award. Mr. Hoopsick was voted into the top 100 Businessmen in the State of Pennsylvania. Mr. Hoopsick was also credited and awarded for one of the fastest growing businesses in Pennsylvania. In 2014 Mr. hoopsick was a finalist in the Governor's Impact Award ceremony in Hershey, Pa.
CFO/Human Resources/Head of Client Services
Teresa L Thompson came to PSR, Inc as CFO bringing over 18 years in the banking and financial services industries holding several licenses including PA Life, Health & Accident, Series 6, 63 & 7. Ms. Thompson heads our Client Service Department where she gives personal attention to each client ensuring complete customer satisfaction. She also heads the Billing Department making sure that each and every request is billed properly and in a timely manner. In addition to her position of CFO, Teresa oversees our Human Resources Department where she personally works with each employee throughout the hiring and training process to insure quality workmanship to the expectations of PSR, Inc.
Robert L. Manners has been the service coordinator at PSR, Inc. for over 8 years. Mr. Manners has been in the service industry for nearly 30 years, dating back to the early 1980’s repairing Arcade Video Games while still in their infancy. Over the past years, with Mr. Manners’ insight and ability, he has grown our technical division to over 35 technicians while adding new product lines that consist of the majority of consumer electronics. Mr. Manners also oversees as our Technical training classes and leads our Research & Development division. As Service Coordinator at PSR, Inc., Mr. Manners is responsible for Technical Productivity Reporting, (TPR), procedure and methodology, scheduling training and failure solutions.
For 30 years, PSR Inc. has been providing quality depot repair services and wholesale product distribution sourcing for a wide variety of consumer electronics for some of the largest companies in the world. Many of our partners have been working with us for over 18 years.
Our growing staff of professionally trained technicians can service more than 500 units a day. Many manufacturers and third-party warranty providers have sent us more than 100,000 units for repair. We have the skilled staff and state-of-the-art equipment to provide the high-volume, high-quality repair services, quick turn-around time that works the first time.
Our dedication to the K-12 Education Technology system has created partnerships with institutions throughout the United States.
Listed below are just a few of the makes and models our skilled technicians repair in our Philipsburg, Pennsylvania service headquarters:
These devices are also available for wholesale distribution sale.
Would like to hear more about our services? I would be delighted to schedule a call at your convenience to provide you with any information.
How many companies publish the President & CEOs direct phone number and personal email address? You expect a " Hands On" approach and so do we.
Please don't hesitate to reach out to me personally. I would be honored to have you as client.
My personal email is email@example.com
My direct line is 877-777-3491 X 101